Privacy Policy

Privacy Policy

At Skelton Callender Solicitors, are committed to protecting and respecting your privacy. This Privacy Policy and the Conditions of Use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please take time to read all the following information carefully, so that you can get a full understanding of our views and practices regarding the processing of your personal data. For the purpose of Data Protection legislation, We (as defined and detailed in this website (Skelton Callender Solicitors website)(our Site)) are the data controller.
Information we may collect from you

We may collect and process the following data about you:
a. The process of any form filling that is required to access our website to register, subscribing, post material or by requesting further services. We may also ask for personal information from individuals when entering competitions, or promotions which are sponsored by us or even when a complaint is registered on our system
b. If you contact us, we may keep a record of that correspondence.
c. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
d. Website traffic, including visits, but not limited to location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.

IP addresses
At times, it may be necessary for us to collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. Aggregate information is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Electronic Communications
Any information that any individual submits to us, except for existing clients, may not be secure and therefore, will not be placed under the privileged and confidential banner.
We store your personal data in a way that may require that on occasions and with your consent, we may transfer, store and process your information. While at Skelton Callender Solicitors, we employ the highest standard of security measures, which are designed to protect your personal information, we cannot fully guarantee the security of your data transmitted while being transferred to our website. However, once we have received any personal information about you, we will always use strict procedures and security features to reduce the risk of a security breach.

Where we store your personal data
When we use your information as described in this Privacy Policy, this may occasionally involve sending your information. By providing us with your personal information, you agree that we may transfer, store and process your information in this manner.
Unfortunately, the transmission of information via the internet is not completely secure. Although we employ security measures designed to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:
a. To ensure that any content from our Site is maintained and is efficient, so that individuals have easy access and usage
b. To provide individuals with information regarding services that you request from us or which we feel may interest you, or where you have consented to be contacted for such purposes.
c. To allow us to carry out our obligations arising from any contracts entered into between us and individuals.
d. To allow individuals who choose to participate in any interactive features of our services.
e. To allow us to notify you about changes to our services.
f. To improve our services to our clients, which includes handling of personal information of others on behalf of our clients.
g. To market our services.
h. To allow us to best manage and develop our relationships with our clients.
i. To fulfil our legal obligations.
j. For the purposes of recruitment
k. For any other legitimate business purpose.

Disclosure of your information

We may disclose your personal information to:
a. any member of our firm
b. data processing companies, mailing houses and other third parties working on our behalf (whether directly or indirectly).
We may disclose your personal information to third parties:
a. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions; or to protect our rights, property, or safety, or those of our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
b. Every now and again, requests are received for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the organisation asking for it.

Access to information
Under current Data Protection legislation, any personal information that we hold must be both accurate and up to date. Therefore, it is the responsibility of the individual to inform us of any changes to personal information we hold about them. Our Data Protection Officer if Dawn Callender LL.B. and you can contact her at legal@skeltoncallender.com. You hold the right to request details of the information that we hold about you; to rectify or have the information deleted at any time under data protection legislation. For additional information on this, please contact us by sending an email to legal@skeltoncallender.com or in writing to Skelton Callender Solicitors, The House of Vic-Ryn, Moira Road, Lisburn, BT28 2RF.

If you are not satisfied with any of our responses to any queries, then you can submit a complaint to Information Commissioners Office, 3rd Floor, 14 Cromac Place, Belfast, BT7 2JB. Telephone Number for the Commissioners Office is 02890278757 and their email is ni@ico.org.uk

Changes to our Privacy Policy
This Privacy Policy may be updated from time to time so you may want to check it each time you visit our Site.

Contact
Please contact us using the details shown on our Site if you have any questions, comments or requests regarding this Privacy Policy.